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Technology Insights for Small Business

Website cloning: Don’t fall for that trap!

Posted by Joe Nax on Jan 23, 2019


  Website cloning: Don’t fall for that trap!   Have you watched one of those horror movies where the something impersonates the protagonist only to wreak havoc later? Well, website cloning does the same thing–to your business–in real life. Website cloning is one of the most popular methods among scammers to fleece you of your money. As the name suggests, the cybercriminal first creates…

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BYOD=Bring your own disaster?

Posted by Joe Nax on Jan 16, 2019


  BYOD=Bring your own disaster?   Workplaces today have changed. They extend beyond the working hours, beyond the cubicles. Whether you are commuting to work or even vacationing, chances are you or your employees take a break from the break to reply to those important emails that require ‘immediate action’. Plus, there may even be employees who are not even on the same continent…

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Get smart about smartphones

Posted by Joe Nax on Jan 9, 2019


  Get smart about smartphones   With flexible working schedules, remote teams and Bring Your Own Device (BYOD) policies in force, it is has become commonplace for employees and business owners alike to use smartphones for work purposes. A quick reply to an email, sharing that sales presentation, glancing over that vendor proposal–all on a smartphone–is something we all do on a daily basis….

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Why you need the cloud?

Posted by Joe Nax on Jan 2, 2019


  Why you need the cloud?   When talking to our clients, we have noticed that SMBs often think the cloud is something for their bigger counterparts to explore. We hear objections like, “But, it’s too complicated.”, “The cloud sounds expensive.”, “We are a small business, we don’t think we need the cloud.”, Hold on! In reality, it is the SMBs that benefit the…

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Don’t sign up with that MSP just yet!

Posted by Joe Nax on Dec 20, 2018


  Don’t sign up with that MSP just yet!   The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what you need to know before you sign…

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The biggest threat to your IT infrastructure: Your own employees

Posted by Joe Nax on Dec 13, 2018


  The biggest threat to your I.T infrastructure: Your own employees   Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example- When your employees use their own devices for work purposes such as to access emails, to connect…

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3 things your Managed Services Provider (MSP) wants you know

Posted by Joe Nax on Dec 6, 2018


  3 things your Managed Services Provider (MSP) wants you know   Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the…

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Don’t make these IT mistakes as you grow!

Posted by Joe Nax on Nov 29, 2018


  Don’t make these IT mistakes as you grow!   During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to change the trend. When analyzing the reasons…

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IT Red Flags to Watch Out For

Posted by Joe Nax on Nov 22, 2018


  IT Red Flags to Watch Out For   As someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking…

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Assessing your MSP in the first appointment

Posted by Joe Nax on Nov 15, 2018


  Assessing your MSP in the first appointment   Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.   How well do they know…

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Hiring seasonal staff? Here are a few things to consider from the IT

Posted by Joe Nax on Nov 8, 2018


  Hiring seasonal staff? Here are a few things to consider from the IT perspective   In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so…

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3 Things to consider before you sign-up with a cloud services provider

Posted by Joe Nax on Oct 31, 2018


  3 Things to consider before you sign-up with a cloud services provider   More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT security requirements. The cloud grows with them…

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Network Support in Orlando

Posted by Timothy Platt on Apr 18, 2018


Network Support in Orlando Do you need Network Support for your small business in Orlando, Florida? If so, Virtual Operations, LLC is the right choice for you. We have extensive experience with managing, troubleshooting, and improving business networks. Do you have any of these issues? Internet Performance Network Reliability Network Security Questions or Issues WiFi (Wireless) or Ethernet Performance Problems with phone systems or…

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C: Drive Out Of Space? Here’s What To Do Next

Posted by Timothy Platt on Apr 18, 2018


Here’s a very common issue – C: drive out of space. This means your hard drive is full, and that’s not good. Windows (or Mac) can’t work properly when there is no available drive space. What should you do when that happens? Here’s some simple tips. C: Drive Out of Space – Windows Whether you are on Windows 7, 8, or 10, the process…

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The Best Guide to Cloud Services

Posted by Timothy Platt on Apr 15, 2018


Cloud services have come to the forefront as the best way for businesses to meet their rapidly changing IT needs. Cloud services offer high performance, reliability, and scaling – without upfront capital expenditures. But before you can leverage the advantages of Cloud Services (also known as “Cloud Computing”) you need to understand the options. In addition, there are considerations that will impact your choice…

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Wi-Fi Security and KRACK

Posted by Timothy Platt on Apr 7, 2018


Wi-Fi Security – What is the New KRACK Attack and How Serious Is It? Earlier this week, a security researcher publicly disclosed a serious security vulnerability in the 802.11 WPA2 Wi-Fi protocol – this is the Wi-Fi protocol used by every modern device. The attack methods (there are multiple) used to exploit this vulnerability are being called KRACKs (Key Reinstallation Attacks). Because this is…

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Desktop and Laptop Backups – Why they are Important

Posted by Timothy Platt on Apr 4, 2018


Desktop and Laptop Backups – what are they and why are they important? Why does your small business need desktop backups? Today we’re going to discuss this in-depth. Best of all, thanks to cloud services, you’ll find out it’s easier than ever to have complete, secure, and up-to-date laptop and desktop backups. Laptop and Desktop Backups are Important Historically, small businesses have backed up…

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Winter Park IT Support

Posted by Timothy Platt on Apr 2, 2018


IT Support and IT Project Consulting for the Winter Park, Florida Area Headquartered in beautiful Winter Park, Florida, Virtual Operations is the premier provider of IT support and IT project consulting for the Central Florida area. We’re a local company, and we specialize in providing tech support for small business. Why does being a local company matter? Because we find that being face to…

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Apple MacOS Updates – Why They Are Important

Posted by Timothy Platt on Mar 24, 2018


Update: November 2017 – Apple has just released security updates for the Krack Wi-Fi exploits. These updates are available for High Sierra (10.13.x), Sierra (10.12.x), and El Capitan (10.11.x) versions of macOS, but notably, is not available for Yosemite (10.10.x). We recommend anyone still running Yosemite 10.10.x version upgrade to a newer version as soon as feasible. You can view information about the latest…

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How to Speed Up a Slow Computer

Posted by Timothy Platt on Mar 20, 2018


How to Speed Up a Slow Computer – the step by step guide Why is my computer so slow? Have you ever found yourself wondering: Why is my computer so slow? You are not alone. Here at Virtual Operations, Orlando’s best IT Managed Services provider, a very common customer complaint is: “Why is my computer running so slow?” In this article, we’ll review the…

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Remote Access for Small Business Networks

Posted by Timothy Platt on Dec 6, 2017


How To Provide Remote Access for Small Business Networks Today we’re going to talk about providing secure remote access to your business’ network. Why would you want to do this? To allow employees to work remotely – and to let them have access to the servers, applications, and file shares they use regularly. This is great not only for occasional use outside of the…

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The Importance of a Long-Term Technology Strategy

Posted by Timothy Platt on Nov 26, 2017


What is a technology strategy? In this article, we’ll discuss a critical strategic planning component of your business – the technology strategy. First let’s define what it is. The technology strategy is a long-term roadmap by which the business will evolve its technology base and future tech acquisitions to improve the business’ ability to make money. When describing the technology strategy, we use the…

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Computer Security – Why Defense in Depth is the Best Approach

Posted by Timothy Platt on Nov 12, 2017


Computer Security – Why Defense in Depth is the Best Approach Here on “Patch Tuesday”, we’re going to discuss an important topic that we touched on briefly last week. We believe “Defense in Depth”, as applied to computer security, is the best way to mitigate the risk of security exploits and breaches. We’re going to describe the rationale and specifics of this multi-layered approach….

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Virtual IT Support

Posted by Timothy Platt on Nov 11, 2017


Virtual IT Support is the Best Tech Support Option for Small Business – Here’s Why Do you need tech support for your small business? If so, Virtual IT Support is the best option to meet your computer support needs. What is Virtual IT Support? In a lot of ways, it’s outsourcing of IT. But it’s much more than that. Virtual IT Support (also known…

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Security Alert – WordPress Website Vulnerability and How to Fix

Posted by Timothy Platt on Nov 2, 2017


In this series of articles, we’ll address a timely security issue relevant to our clients. We’ll relate complex security topics in easy to understand terms. This article is being posted on November 3, 2017. WordPress SQL Injection Vulnerability v4.8.2 and Earlier WordPress versions 4.8.2 and earlier contain a serious SQL injection vulnerability. Websites using these versions of WordPress are exploitable remotely. It is not…

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