Code of Conduct - Orlando's Best IT Support and Managed Services Provider

Code of Conduct

    Public and Client Welfare

  1. We will perform your work with care and professionalism.
  2. In our professional capacity, we will have regard for the public health, safety and environment.
  3. We will conduct our professional activities without discrimination against clients or colleagues.
  4. Avoiding Conflict of Interest

  5. We will avoid any situation that may create a conflict of interest between us and our client. We will make full and immediate disclosure if any conflict is likely to occur.
  6. We will reject any offer of bribery or inducement.
  7. Client Confidentiality & Representation

  8. We will not disclose or authorize to be disclosed, or use for personal gain or to benefit a third party, confidential information except with the permission of the appropriate authority, or at the direction of a court of law.
  9. We will not misrepresent or withhold information on the performance of products, systems or services, or take advantage of the lack of knowledge or inexperience of others.
  10. Managed Services Professional Competence and Integrity

  11. We will uphold the reputation and good standing of the managed services profession in general, and will seek to improve professional standards through participation in their development, use and enforcement.
  12. We will not hold ourselves out as an expert in an area where we are not. We will only offer to do work or provide a service that is within our professional competence.
  13. We will accept professional responsibility for your work and for the work of colleagues who operate under your supervision.
  14. Professional Advancement and Education

  15. We will seek to upgrade our professional knowledge and skill, and will maintain awareness of technological developments, procedures and standards which are relevant to our field, and encourage our subordinates to do likewise.

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