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Technology Insights for Small Business

C: Drive Out Of Space? Here’s What To Do Next

Posted by Timothy Platt on Apr 18, 2018

Here’s a very common issue – C: drive out of space. This means your hard drive is full, and that’s not good. Windows (or Mac) can’t work properly when there is no available drive space. What should you do when that happens? Here’s some simple tips. C: Drive Out of Space – Windows Whether you are on Windows 7, 8, or 10, the process…

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Desktop and Laptop Backups – Why they are Important

Posted by Timothy Platt on Apr 4, 2018

Desktop and Laptop Backups – what are they and why are they important? Why does your small business need desktop backups? Today we’re going to discuss this in-depth. Best of all, thanks to cloud services, you’ll find out it’s easier than ever to have complete, secure, and up-to-date laptop and desktop backups. Laptop and Desktop Backups are Important Historically, small businesses have backed up…

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How to Speed Up a Slow Computer

Posted by Timothy Platt on Mar 20, 2018

How to Speed Up a Slow Computer – the step by step guide Why is my computer so slow? Have you ever found yourself wondering: Why is my computer so slow? You are not alone. Here at Virtual Operations, Orlando’s best IT Managed Services provider, a very common customer complaint is: “Why is my computer running so slow?” In this article, we’ll review the…

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How to Provide Tech Support for Small Business

Posted by Timothy Platt on Sep 2, 2017

How to provide Tech Support for Small Business – All you need to know In this article, we’re going to outline the essential and best practices of providing tech support for a small business. What’s tech support? It’s the ongoing service to ensure that your business is utilizing technology and actually getting the value of that technology. Computers, servers, applications, and networks are tools…

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Orlando IT Support

Posted by Timothy Platt on Jul 28, 2017

The Best IT Support for the Orlando, Florida Area If you are in need of small business IT support in the Orlando, Florida area please reach out to us and request a free consultation. Virtual Operations, LLC is the premier provider of IT support services to companies in the Orlando area. Our business headquarters is located here, and we are passionate about providing outstanding…

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What’s the Best Web Browser?

Posted by Timothy Platt on Mar 23, 2017

Here at Virtual Operations, Central Florida’s best Managed IT Services provider, we’re often asked about web browsers. Specifically, which web browser do we recommend for desktop usage, and why. We’ll discuss that today. We’re making recommendations here for the average small to medium business, in desktop/laptop/notebook scenarios (as opposed to smart phones and tablets). Best Web Browser for Windows 7 and Windows 8/8.1 Running…

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Security Tip – Spotting Phishing Emails

Posted by Timothy Platt on Mar 21, 2017

Nearly everyone is familiar with “phishing” emails. What’s “phishing”? It’s a technique attackers use to try and trick you into providing private or confidential information. We see these often. Here’s a typical example, received today in my Hotmail account. Take a look, and see how many red flags and trouble signs you can spot. Then scroll down for the answers. Overall, I’ll get this…

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Windows 10 Creators Update to be Released April 11th

Posted by Timothy Platt on Mar 10, 2017

Windows 10 Creators Update – next big “service pack” for Windows 10 – available April 11, 2017 In today’s article, we’ll talk about the Windows 10 Creators Update – the next major upgrade to Windows 10, coming soon. What is the Windows 10 Creators Update? It’s the next big Windows 10 “service pack”. It’s a substantial update, in that it’s going to contain many…

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Quick Tip – Solid State Drives (SSD) are better

Posted by Timothy Platt on Mar 2, 2017

Solid State Drives (SSD) – Faster, Lighter, and More Reliable Here at Virtual Operations, Orlando’s best Managed IT Services provider, we are often asked to make recommendations for new computer purchases. One piece of advice we consistently give: for mass storage, order a Solid State Drive (SSD). In this article, we’ll discuss why this technology is better than the legacy option – spinning hard…

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The Essential Skills of an IT Support Team

Posted by Timothy Platt on Feb 18, 2017

As we discussed in our first two articles; an IT Managed Services plan provides better service and predictable costs when compared to traditional support approaches. The secret to “better service” is simple – it’s a customer service focus backed up with the skills that are needed to support all the technology you depend on. But it’s not just about supporting computers, servers, and networks…

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Quick Tip : What is the JSON file format?

Posted by Timothy Platt on Feb 10, 2017

Quick Tip – In this weekly series of articles, we’ll provide a quick, simple overview of an IT related topic – relating complex topics in easy to understand terms. What is the JSON file format? The JavaScript Object Notation (JSON) file format has reached a critical mass – it’s a popular replacement for the overly verbose (and less efficient) XML format of years past…

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Managed IT Services – Good for You , Good for Us

Posted by Timothy Platt on Feb 9, 2017

As we discussed before; a Managed IT Services plan is a great way to meet your IT support needs – it removes the headaches and distractions of technology and allows the business to focus on what’s important. It’s a pro-active approach that focuses on avoiding the problems (and requests) before they happen. Perhaps best of all it results in predictable costs because service is…

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IT Managed Services – Why you should be outsourcing your IT Support

Posted by Timothy Platt on Feb 8, 2017

Managed IT Services allow you to outsource your IT support and planning needs to a specialized company that has the in-depth expertise, process rigor, and customer service skills to ensure your technology works.  Further, it’s a proactive approach – the vendor works to ensure that problems are eliminated before they happen. Support is available whenever you need it and a long term understanding of…

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Why Choose Virtual Operations?

Posted by Joe Nax on Jun 18, 2015

Although we are the number one IT services provider for many local companies, people who haven’t used us often have questions as to what value we can provide. Take a look at this 2-minute video to learn more about what we can do to make your business more efficient, saving you time and money! .

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Wi-Fi – Problem solving

Posted by Timothy Platt on Apr 19, 2015

At Virtual Operations, we are commonly asked to help improve Wi-Fi for our customers. In fact, it’s one of the most common complaints. Weak signal, poor performance, dropping connection, or the inability to connect to Wi-Fi at all are very common issues. Poor Wi-Fi can be the problem behind a slow computer. Why does Wi-Fi seem to have so many issues? Why is my…

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Benefits of Outsourcing Your IT Support

Posted by Joe Nax on Sep 21, 2014

When to Outsource As you evaluate your IT needs, you will need to consider whether or not outsourcing your technology services is the best decision for your company. When done in an efficient manner that best aligns with your company’s goals, outsourcing can ultimately help your business grow and save money. Outsourcing can be beneficial among businesses of all sizes to increase productivity among…

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