Testimonials - Orlando's Best IT Support and Managed Services Provider


Read what clients are saying about VO's IT Support and Solutions. We are proud to have a 5.0 star rating on Google.

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Our business is very unique and our organization has experienced consistent trouble finding the right fit for our IT needs. Joe, Tim and the Virtual Operations team developed a plan that works for our unique situation. Their agility and response time has been impeccable, as is their commitment to excellence in execution. Their staff maintains a broad base of knowledge, yet understands the intricacies of our setup.

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Jon R. Company Confidential

In today’s fast moving economy it is difficult to be superb on the front end and continually efficient on the back end. Virtual Operations has allowed our company to focus on designing and building software for the market with efficient network operations dedicated to helping us grow. The experience and dedication of the team at VO is an optimal fit for today’s small and mid-range companies.

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Ben Noel 360ed

Virtual Operations was instrumental in setting up a VPN security solution which allowed us to lock down our Amazon security groups without the complexity of managing certificates across all of our servers. In addition to the improved security, their solution also integrated extremely well with our existing workflows.

Virtual Operations has helped to streamline the management of our Nagios implementation and server setup.

The team at Virtual Operations is a world class IT and Operations team. They have decades of experience in all manner of IT, security, backoffice, and operations projects from small projects to global infrastructure development. They know how to build highly scalable and highly reliant solutions for a range of business purposes.

As a start-up owner, Virtual Operations has been a great partner for us. They have delivered valuable services that would be difficult for a small company like ours to build on our own and have been creative and flexible on pricing.

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Philip Holt SPLYT

We were going to hire our own IT guy, but decided to go with an IT firm instead. Virtual Operations has been able to bring in all the skills to support our growing business. They understand the software development life cycle along with the tools and technology needed for our business to be successful. We have been pleased with the ongoing service that we get from them, be it monitoring our systems, keeping them up and running, or supporting the myriad of issues that come up along the way. I would recommend the team at Virtual Operations for any business looking for professional and competent IT partners.

When Virtual Operations came in, we were having stability issues with some of our servers. They developed a plan to virtualize them on a better platform to eliminate the impact to our production schedule. This was huge for our business and they executed it flawlessly!

We have utilized John at Virtual Operations for the build out of our Orlando office and planning for the move of our Chicago office. He and the rest of the team have helped to assure that everything went well. He has access to partners that can be counted on to deliver and has been able to provide alternative to assure that we can work within our budgets. If you are in need of technical or operational support for an expansion or move, give these guys a call.

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Dave Lang Iron Galaxy Studios

Since we have been using the crew at Virtual Operations, I have continued to be impressed with their responsiveness, technical depth and ability to relate problems in lay man’s terms. I would highly recommend Virtual Operations for any small business that counts on technology to drive their business and want to have an IT firm that you can count on.

Our network was a hindrance to us as a SaaS based business, impacting our ability to get to our production systems. Virtual Operations came in, quickly identified the problem and resolved it once and for all.

Virtual Operations monitors and maintains our systems and network so that my team can focus on our products. They proactively address problems, many times without our even knowing that a problem existed. Whenever we do have a problem, they are extremely responsive and get us back up and running, minimizing the impact to our business.

We utilize cloud based production systems for our SaaS business. Virtual Operations has worked closely with our engineers, designing a scalable solution, and implemented it resolving several core performance areas and allowing us to scale to handle a new contract.

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Erik Sand 360ed

We recently had a critical IT emergency and contacted Virtual Operations to help. They immediately responded with a well laid out plan and dispatched a group of seasoned IT professionals. Their team quickly resolved all of our issues, clearly communicating their progress throughout the entire process and we were back up and running with barely a hiccup. It is without hesitation that I recommend Virtual Operations and their IT staff.

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Dan Tudge N-Space Inc.

We brought the Virtual Operations team in to help with a full assessment of an existing global IT environment. Using a thorough and meticulous framework, they completed the assessment and strategic roadmap both on time and within budget. They delivered a cohesive review of the IT operations with a prioritized plan to correct critical areas of risk.

Virtual Operations also assembled a Keys to the Kingdom package to enable business continuity. They delivered a solution that provided the client peace of mind, knowing that they had everything they needed to recover from disasters and keep their business operational.

We would highly recommend the team at Virtual Operations for overall global IT consulting and IT risk assessment solutions.

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Brett Butler Company Confidential

Starting up a new company, I needed someone to come in and set up the core technology to open for business. The Virtual Operations team suggested an IT and voice package tailored to meet my demands and budget, which delivered everything I required. If you are a start-up looking for honest IT help to get you going, give these guys a call!

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Tom Vuong Orlando Title Professionals LLC

I contracted with Virtual Ops to help me manage the RFP and selection process for a new software developer. What I quickly learned was how much I didn’t know. Tim Platt became more than a consultant, he became my business partner and technical coach – demystifying the technical jargon and requirements that I didn’t know, but needed to. He took the time to understand our business and the problem we were solving for, and then he applied his expertise and experience to help us find and engage the right developer to support our needs now and into the future.

At this same time, were also moving our office, and I also leveraged Virtual Ops talent and expertise. Joe Nax was my project lead for the move, and again, what I got was a business partner. This is what differentiates Virtual Ops – they start by getting to know your business and help you solve your problems. Even though Joe is very experienced in the many details and requirements of moving an office, he didn’t blindly apply a checklist he helped me identify what would work for us. With Joe’s help we had a successful move and he introduced me to the concept of “future-proofing” areas of the business, so we’re positioned to scale to our planned growth.

Virtual Ops is a team of exceptionally experienced and knowledgeable professionals. They know how to uncover the customer’s needs – current and future - and work in partnership with the customer to meet those needs. It’s refreshing to work with a company that has my back.

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Teresa Crofts Maple Street Inc.

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